Privacy Policy

Foodzozo Privacy Policy Information


This policy explains how, a brand, use your personal information which you provide to us when using our service, including but not limited to our websites and our mobile applications. By using or accessing this Website, you agree to the terms and conditions of this Privacy Policy. You also expressly consent to our use and disclosure of your Personal Information (as defined below) in any manner as described in this Privacy Policy and further signify your agreement to this Privacy Policy and the Terms of Use If you do not agree with the terms and conditions of this Privacy Policy, please do not proceed further or use or access this Website.

  1. Privacy Statement : Our Website may contain links to third party websites. We are not responsible for the privacy policies of any third party websites. We recommend that you review the privacy policy of each website you visit. different rules may apply to their use or disclosure of the information you disclose to them.We does not control the privacy policies of third parties. We are not responsible for any breach of security or for any actions of any Third Parties that receive your Personal Information. The Services also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event.
  2. Links to third party websites : Foodzozo respects your privacy and is committed to protecting your personal information. Our privacy policy outlines our approach to privacy and how we collect, use and protect your personal information. It also sets out your rights in relation to accessing the personal information we collect and hold about you. Personal information is defined and means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
  3. Collection of Personal Information : Foodzozo only collects personal information for the purposes of conducting our business as an online service provider. The personal information we collect from you will include information you give us when you:(a) register or subscribe to our Website;(b) complete a transaction with us; or(c) contact us. The personal information that we collect on individuals may include, but is not limited to:(a) your name;(b) your contact details including your email, home address and billing address;(c) your payment details; and(d) other personal information that we collect in the course of a transaction or that you provide to us when you contact us.We may collect personal information from individuals who are not customers of our business but whose personal information is given to us by those individuals via our Website or in the course of a transaction. Where reasonably practicable, we attempt to collect information directly from individuals. When we collect information, we will generally explain to the individual why we are collecting it, who we give it to and how we will use or disclose it or, alternatively, those matters will be obvious from the circumstances. If we collect information about an individual from someone else, we will take reasonable steps to ensure that the individual is made aware of the reason why it is collected. We will collect personal information from you by lawful and fair means and not in an unreasonably intrusive way.
  4. Cookies : Cookies are text files that are stored on your computer when you visit web sites that record your preferences. we use cookies to enhance and manage our website and improve our business and the services we provide to you. By using the website and agreeing to this policy, you grant us permission to place and store cookies on your browser. We use cookies to provide you with the best level of service by keeping track of what you have in your shopping cart, remembering you when you return to our store and using them to help us show you advertisements which are relevant to your interests. They do not contain any personal or private information. They do not harm your computer. You must accept cookies to place orders through the Web Site. You can erase or block cookies from your computer if you want. Things you should know about cookies:
    • We use cookies to help identify you and maintain your signed-in status.
    • Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
    • You are always free to decline our cookies if your browser permits.
    • Third parties may place and read cookies on your browser, or use web beacons or similar technologies to collect information.
    • Cookies can be managed by accessing the individual settings in your browser.
    • We will not identify users or their browsing activities, except where required by law or in accordance with our Terms and Conditions of Use and Sale.
  5. Using and Disclosing Your Personal Information : We will generally use or disclose your personal information only for the primary purpose for which it was collected; or for a related secondary purpose where you would reasonably expect us to use or disclose the personal information for that secondary purpose. We may otherwise use and disclose your personal information if you have given us consent for the use or disclosure or it is required or authorized by law. Generally, we use and disclose your personal information for the purpose of providing you with the goods or services that you have requested, or otherwise to enable us to carry out our business as an online retailer of goods and services. If those purposes for which we have collected the information involve providing personal information about an individual to any third party, we will take appropriate and reasonable steps to ensure any personal information is protected. In processing your order we may send your information to credit reference and fraud prevention agencies. We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us or (2) to protect and defend our property or other rights, the users of the Web Site or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection.We will generally only use personal information for marketing if you have given express or implied consent or it is impracticable to seek consent before this use. When registering with Foodzozo, you consent to Zozo ventures using your personal information, such as your email address, contacts for direct marketing purposes. This includes sending you deal emails. You may opt out of receiving these direct marketing communications at any time. We may also provide your information to third parties that provide services to us, including third parties that provide our payment gateway, marketing, and technology support services. This may include providing your information to third parties that are located outside of Cities. Where your personal information is transferred. In addition, we may also disclose your information to third parties in order for them to provide services to you, in accordance with our Terms and Conditions of Use and Sale and this Privacy Policy.
  6. Security of Your Personal Information : We take steps to protect the personal information we hold against loss, unauthorized access, use, modification or disclosure and against other misuse. When no longer required, personal information is destroyed in a secure manner or deleted. Protection of Your Personal Information Web Site has secure pages to collect user information and most critical data is stored in encrypted form. We use various technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. Our servers use Secure Sockets Layer (SSL) and encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari and Chrome.
  7. Access to Your Personal Information and Complaints Procedure : You may make a request by writing to us at: Privacy Inquiries, by email, You have a right to request a copy of the information we have about you at any time.There will be a small charge for processing this request. We take those steps reasonable in the circumstances to ensure that the personal information that we collect, use and disclose is accurate, up to date and complete. Where an individual requests to correct information, we will take reasonable steps to correct the information, having regard to the purpose for which it is held. You may lodge a request to correct personal information in the manner outlined.
  8. Strict Confidentiality Policy : We will never sell, trade or pass on your personal information to any third party, including our partner stores from where you are ordering. We will only share information when it is essential to comply with law, enforce our site policies or protect others or ours rights, property or safety. All photos are the property of Zozo ventures/ our partner restaurants and shall not be used for commercial purposes without mentions/credits. We thank all our restaurants for co-operation with the photo shoots and Zozo clicks for the excellent photography.
  9. Other Mobile Applications : Our apps may have links to other website/apps. This privacy policy only applies to this mobile applications. You should therefore read the privacy policies of the other website/apps when you are using those website/apps.
  10. Cards and Payment Information : When you place an order through the website, you are required to select a method of payment. is not interested in your debit/credit card information nor do store any of your debit/credit information, since orders could be paid at the door directly to the restaurant through methods of payment such as cash, credit card or payment checks. Online debit/ credit card payment is also an option and for some restaurants it can be the only method of payment. For transactions with online debit/credit cards, we transmit your entire card information to the appropriate debit/credit card company in an encrypted format with globally accepted rules and applications during order processing. Upon your choice, we keep a part of your card information in an encrypted format, taking precaution to maintain physical, electronic and procedural safeguards over your credit card information.
  11. Navigation and Clickstream Data : As you browse our Web Site, we gather navigational and clickstream data that shows which pages you have Web Sited, what kind of features you have used or how long you have stayed on a particular page etc. This information will not reveal your identity or be linked to you personally. We use this information to complete, support and analyze your purchases from us; to facilitate and improve your use of the Web Site; to comply with any requirements of law; to serve, or have a third party serve specialized or relevant advertising content and/or recommendations to you on the Web Site or on a third party’s Web Site and for internal purposes. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the Web Site.
  12. We May Use Advertising Companies to Serve Ads For Us : These companies may employ cookies and action tags to measure advertising effectiveness. They may also use this technology to serve specialized or relevant advertising content and/or recommendations to you on the Web Site or on their Web Sites. Any information that these third parties collect via cookies and action tags is completely anonymous and does not contain any personal contact information. We will not be responsible.
  13. This website uses Google AdWords : This website uses the Google Ad Words remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry, register or order. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the foodzozo website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
  14. Security : Your information is stored on our servers. We use many tools (passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the Web Site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications would always remain private.
  15. Communication : We may offer email, app notifications, short message service (sms), multimedia message service (mms) or other forms of communication to share information with you about certain promotions or features the Website may choose to offer or about our affiliates, subsidiaries, business partners, advertisers and sponsors. You may receive such communication when you have registered as a user.
  16. Legal proceedings : In the event we are required to respond to subpoenas, court orders or other legal process, your Personal Information may be disclosed pursuant to such subpoena, court order or legal process, which may be without notice to you.
  17. Non-Personally Identifiable Information : Because Non-PII does not personally identify you, we may use such information for any purpose. In addition, we reserve the right to share such Non PII, which does not personally identify you, with our affiliates and with other third parties, for any purpose. In some instances, we may combine Non-PII with PII (such as combining your name with your geographical location). If we do combine any Non-PII with PII, the combined information will be treated by us as PII hereunder as long as it is so combined.
  18. IP Addresses : We use IP addresses for purposes such as calculating site usage levels, helping diagnose server problems, and administering the site. We may also use and disclose IP Addresses for all the purposes for which we use and disclose PII. Please note that we treat IP Addresses, server log files and related information as Non-PII, except where we are required to do otherwise under applicable law..
  19. Marketing : We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you do not want to receive marketing communications from us via e-mail or participate in our ad-customization programs, simply communicate your preference to us via e-mail or log onto your account at website to change your relevant settings from my account link on the user main page.
  20. Security : We use reasonable organizational, technical and administrative measures to protect PII under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the "Contacting Us" section below (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem).
  21. Information about Services We Offer : It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time we may send you details of products, services, discounts, promotions and campaigns, which we think, may be of interest to you. We may send you marketing communications with your consent. If at any time you do not wish to receive these details and wish to unsubscribe from marketing communications, contact us via e-mail or log onto your account to change your relevant settings from my account link on the user main page.
  22. Opt-out : If you wish to no longer receive e-mailers, marketing communication from us please contact
  23. Contacting us : If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact us at write to:
  24. General : We may change this Privacy Policy at any time by posting the changed terms on this Web Site. All changed terms automatically take effect immediately once posted on the Web Site.
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